We remember your equipment— and call at the right moment.
Built for small property managers in Cincinnati, Dayton and Northern Kentucky with roughly 10–200 rental doors and no HVAC tech on staff, who today call whoever answers when a tenant has no heat.
CincinnatiService area
DaytonService area
Northern KentuckyService area
Services and price
What the crew does
Diagnostics
Repairs
Maintenance
Replacements
Indoor air quality
Property-management service
Light-commercial service
Billed through Jobber, as today.
How it works
A record that remembers. A crew that calls.
- 1
Read the history
Each customer’s equipment and service record is read from Jobber, read-only, so nothing in the records changes.
- 2
Sort into groups
Maintenance due or overdue, unsold estimates, equipment age, inactive customers, property managers, area, heating or cooling history, high-value accounts.
- 3
Write one small note per group
Current weather and the crew’s open days decide who hears from us, and a short note goes out to each group. No pressure in any of them.
- Group
- Maintenance overdue · property managers
- Subject
- Furnace checks at Elm Court
Hi Dana,
The furnaces at your Elm Court building were last checked in October, and their next check has come around.
The forecast turns cold next week, and the crew has open days on Tuesday and Thursday.
If you’d like them looked at, reply with a day that suits your tenants and we’ll work around it.
The ServiceFirst crew
ServiceFirst · Cincinnati, Dayton and Northern Kentucky · Reply “no thanks” and you won’t hear from us again.
Sample only. The name, building and days are made up to show the kind of note a group gets.
Weather and open crew days
The forecast sets the timing.
Each group is matched to the weather and to the days the crew has room, then gets a small, measured campaign.
- Maintenance due
- Maintenance overdue
- Unsold estimates
- Equipment age
- Inactive customers
- Property managers
- Service area
- Heating or cooling history
- High-value accounts